Helper
We have prepared frequently asked questions in advance.
What if I get blocked?
If your account is blocked, you must wait until it ends. Please contact us in the "Appealing a Block" section if you believe the block was in error.
Found a bug?
If you find a bug, please report it to the administration in the "Bug Report" section. Our administration encourages players to contribute and support the project.
Technical support
If you have any questions, please contact us via the Player Support Center. We're always here to help! Please try to describe your issue in as much detail as possible..
Promotions
Anyone can join promotions and contests free of charge. For more information, see the "Promotions and Contests" section..
Help for a newbie
Where's the best place to start? You can find more information from community members and the administration in the "Guides" section.
Problems logging in?
Having trouble connecting? Having trouble launching the client? Contact us in the "Technical Issues" section, and we'll be sure to help.